At Balmorex Pro, your satisfaction is our top priority. We want you to feel confident when purchasing our product, which is why we offer a 100% satisfaction guarantee with a clear, hassle-free return and refund process.
Eligibility for Returns
You can request a return or refund if:
You are not completely satisfied with the product for any reason
The product is unused, partially used, or even empty
Your request is made within 90 days from the date of purchase
How to Initiate a Return
To start a return or refund request:
Contact our customer support team via email or our website form
Provide your order number and details
Our team will guide you through the return process
Refund Process
Once we receive your returned product:
Your refund will be processed within 5-7 business days
The refund will be issued using the original payment method
No hidden charges or restocking fees — we cover all return shipping fees
Important Notes
Only products purchased from the official Balmorex Pro website are eligible for returns and refunds
Products purchased from third-party sites or unauthorized sellers are not covered
Refunds may take additional time to appear on your account depending on your payment provider